At Ruby Trading, we strive to ensure a seamless and efficient delivery experience for our valued customers. Here's what you can expect when you place an order with us:
- Fast and Reliable Shipping: We understand the importance of timely delivery. Our logistics team works tirelessly to process and dispatch your order promptly, ensuring it reaches you in the shortest possible time.
- Nationwide Coverage: We offer delivery services across UAE, reaching even the most remote areas. No matter where your project is located, we've got you covered.
- Shipping Costs: Shipping fees are calculated based on the weight, dimensions, and destination of your order. You'll see the exact shipping cost during the checkout process, allowing you to review and confirm before finalizing your purchase.
- Tracking and Updates: Once your order is on its way, you'll receive a tracking number. This allows you to monitor the progress of your delivery in real-time. You can expect regular updates on estimated delivery times.
- Secure Packaging: We take great care in packaging your products to ensure they arrive in perfect condition. Fragile items are specially handled and protected to prevent any damage during transit.
- Delivery Partners: We collaborate with reputable courier and freight companies to guarantee safe and secure delivery of your orders. Rest assured, your products are in good hands.
- Special Handling for Large Items: For oversized or bulky items, we have specialized delivery arrangements in place to accommodate their unique requirements. Our team will coordinate with you to ensure a smooth delivery process.
- Signature Confirmation: For added security, some orders may require a signature upon delivery. This helps us ensure that your products reach you safely and in the hands of the rightful recipient.
- Customer Support: Should you have any questions or concerns regarding your delivery, our dedicated customer support team is readily available to assist you. Feel free to reach out to us through our contact channels.
- Delivery Timeframes: Delivery times may vary based on your location and the specific products in your order. During the checkout process, you'll be provided with an estimated delivery timeframe.